I read every message that comes through this site, whether you are trying to source the perfect heavy-weight linen for a bedroom refresh or need clarity on a shipping timeline. Your space is deeply personal, and the support you receive should be, too.
When to Reach Out
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Product & Material Questions: Wondering how a specific ceramic glaze looks in natural light, or if a textile is durable enough for pets? Ask away before you buy.
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Order Support: If you need to check a tracking number, modify a shipping address, or initiate a return, please include your order number in the subject line for the fastest resolution.
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Trade & Partnerships: For interior designer inquiries, wholesale sourcing, or editorial collaborations.
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Your Spaces: If you just want to share a photo of how an Amara piece looks in your home, these are genuinely my favorite emails to open.
How to Connect
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Direct Email: Send your thoughts, questions, or photos to evelyn@amaradecor.com.
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Response Time: I sit down to answer emails personally every weekday morning. You can expect a thoughtful, non-automated reply within 24 to 48 hours.
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Operating Hours: Monday through Friday, 9:00 AM to 5:00 PM (EST).
If you are writing about a time-sensitive order modification, please mark the subject line as “URGENT” so I can prioritize it before our afternoon shipping cutoff.